The Project Success Podcast
The Conversation With Clint Padgett
A Leading Communication Podcast for Business and Team Success
Team Execution
Team Empowerment
Team Accountability
The key to business and team success finds its roots deep in conversation.
Clint Padgett serves as the President and CEO of Project Success. With more than 30 years in project management, he has developed his expertise by assisting Fortune 100 companies in improving their operations. To learn how to manage projects, teams, and results effectively, listen to Clint Padgett on the Conversation podcast, where he engages with business leaders, best-selling authors, and academics conducting innovative research that encourages professional and business growth.
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Did you realize the key to business and team success finds its roots deep in conversation? Join Clint Padgett, who’s built his career helping Fortune 100 companies optimize their businesses, as he interviews leaders who encourage employees to learn, challenge, and grow. If you want to effectively manage people and optimize results, this is the podcast for you. The Conversation with Clinton M. Padgett from Forbes Books.
In this episode, Clint talks with Chris Voss, former lead FBI hostage negotiator and bestselling author of “Never Split the Difference,” about why the best negotiators don’t win by talking louder, they win by listening better. Drawing from decades of high-stakes hostage negotiations, Chris explains how emotions drive decisions, why most people misunderstand negotiation, and how tactical empathy can transform conversations at work, at home, and everywhere in between. This is the first part of a two-part conversation.
Topics Covered:
- Chris’s journey from Kansas City police officer to leading the FBI’s international hostage negotiations
- Why people are emotional, not rational, decision makers
- The biggest flaw in traditional negotiation theory
- The difference between influence and manipulation
- Why listening is the most powerful negotiation tool you have
- How assumptions derail conversations, and curiosity improves them
- The three negotiation voice types (including the famous “late-night FM DJ voice”)
- Tactical empathy and why understanding someone doesn’t mean agreeing with them
- How mirroring and labels build trust and uncover better information
- Why silence is one of the most underrated communication skills
- The mindset great negotiators bring into every conversation
Links:Chris’s website – https://www.blackswanltd.com/chris-voss
Chris’s LinkedIn – https://www.linkedin.com/in/christophervoss/
Chris’s book, “Never Split the Difference” – https://amzn.to/44H6pqM
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