The Project Success Podcast
The Conversation With Clint Padgett
A Leading Communication Podcast for Business and Team Success
Team Execution
Team Empowerment
Team Accountability
The key to business and team success finds its roots deep in conversation.
Clint Padgett serves as the President and CEO of Project Success. With more than 30 years in project management, he has developed his expertise by assisting Fortune 100 companies in improving their operations. To learn how to manage projects, teams, and results effectively, listen to Clint Padgett on the Conversation podcast, where he engages with business leaders, best-selling authors, and academics conducting innovative research that encourages professional and business growth.
Available now on:

Did you realize the key to business and team success finds its roots deep in conversation? Join Clint Padgett, who’s built his career helping Fortune 100 companies optimize their businesses, as he interviews leaders who encourage employees to learn, challenge, and grow. If you want to effectively manage people and optimize results, this is the podcast for you. The Conversation with Clinton M. Padgett from Forbes Books.
In Part Two of Clint’s conversation with Chris Voss, former lead FBI hostage negotiator and bestselling author of “Never Split the Difference,” Chris explains why the best negotiators don’t chase “yes,” they create safety, build trust, and uncover the hidden information that changes everything. From tactical empathy and accusation audits to the surprising power of hearing “no,” Chris shares practical techniques that can improve negotiations, leadership, sales, and everyday conversations.
This is the second part of a two-part conversation.
Topics Covered:
- What tactical empathy really is and why it works
- Why making people feel heard changes negotiations
- How to use labels to uncover what people are really thinking
- The power of an accusation audit to defuse resistance before it starts
- Why hearing “no” creates trust, safety, and better conversations
- The difference between counterfeit, confirmation, and commitment “yes”
- Why asking, “Is now a bad time to talk?” is more effective than asking for a few minutes
- The surprising power of hearing “That’s right”
- Why negotiation is a performance skill, not just knowledge
- Why compromise often produces lose-lose outcomes
- Why no deal is better than a bad deal
- Why Chris calls “fair” the most dangerous word in negotiation
- What a “Black Swan” is and how hidden information changes everything
Links:Chris’s website – https://www.blackswanltd.com/chris-voss
Chris’s LinkedIn – https://www.linkedin.com/in/christophervoss/
Chris’s book, “Never Split the Difference” – https://amzn.to/44H6pqM

Equip your people with clarity. Deliver projects that build trust.
Let’s talk about your next project – and how to make it the first of many successful ones.

